We currently have 2 Azure subscriptions and I am unable to login to manage.windowsazure.com using either my live ID or federated ID. When trying to login, I get past the first screen with the blue spinning wheel only to get stuck at the second screen with the spinning wheel (right before the dashboard loads). The dashboard works fine with both Firefox and Chrome and will load up right away.
What is more troublesome is that I have signed up for the developer support subscription and when I try to open a ticket, the support portal is telling me that I only have access to billing support. As a result, I am here as a last resort.
This only is occurring on one of my computers. If I try from another, identical computer with IE10 I am able to login fine. Unfortunately, it is happening on my main system so I would like to try and resolve.
I am currently using Internet Explorer 10 on Windows 7 64-bit. I have tried both 32 and 64 bit versions of IE10 and upgraded to IE11 with the same result. I have tried resetting IE to defaults, tried inprivate and disabled all addons with no success. I have deleted the cookies folder under my profile (including Low contents) with no success.
Strangely, I found that it does occasionally load for no reason but if I close or logout and reopen the management portal, it hangs again. I have tried pressing "Esc" and the wheel stops but no progress is made.
Any help is desperately appreciated!
-Tony