Hi All,
First, here is the issue, then i'll explain how our infrastructure is set up.
This is new and we are still in a pilot testing phase.
I have a guy with a machine we built in a corporate office with autopilot so it is Hybrid joined. He brought it home and has been sitting for over a month. He finally turned it back on but realized he had changed his password since the last time he used it. He tried the new password thinking it should connect to Azure AD and recognize him. Well it didn't and has not worked and he can't remember the old password to see if the cached credential would work.
We have Azure AD connect set up with password hash sync and Seamless single sign on.
This machine is hybrid joined and enrolled into Intune. We have Co-Management setup with SCCM.
I have a Cloud management gateway setup and I can see the machine is checking in with SCCM and it is also showing me check-in information in InTune.
This machine is now on the raw internet with no vpn or line of site to the DC.
I just can't figure out what I am doing wrong that is not allow that machine to check in with Azure to allow the new password to work.
Thanks!