What is everyone using for proper alerting and notification into a ticketing system as well as sms page out for oncall purposes. I work on a team that believes checking email continuously is a one all solution and trying to gauge what everyone is doing/using
to better respond to issues - in a sense better positioned to be proactive. I'm not sure why this topic is so hard to understand
but i'll give it my best. Azure - it has built in monitoring (that's great), that monitoring can alert (that's great but i hate looking at emails you know over a hundred at times). With that said How can someone take these alerts and dump them into say splunk
and then forward these to say pager duty or better yet have an actual ticket made from an alert into say Service now? I work in an environment where a few engineers love looking at hundreds of emails (i don't), i believe that there has to be a better way to
proactively and predicatively get reports/tickets/sms alerts as to whats going on in Azure.
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