Hi
I've been wrestling with a problem for a while: I want to activate my 150$ Azure Credits that's part of my Visualstudio benefits. The VisualStudio account has been provided by my employer, who also has several other employees utilizing this offer without any issues.
However, when I try to activate mine I keep getting an error: "Your account belongs to a directory that cannot be associated with an Azure subscription. Please sign in with a different account"
Now, I've been in touch with Microsoft support and they have been unable to assist me. Specifically we have tried the following to try and solve the issue:
- Tried adding pay-as-you go credits to my account using my credit card=Same error.
- Tried signing in both using the "Personal account" option and the "Employer Account" option=Same error.
- Tried pressing the "New subscription button" on portal.azure.com=Same error.
- Asked my Microsoft Account administrator in my company whether my account has been registered correctly=He has confirmed it has been registered correctly, and the exact same way as the other employees in my company where the azure subscriber benefits through visualstudio is working fine.
- Other parts of my VisualStudio account is working fine: I got all my product keys etc, and I can see my Visualstudio subcription ID under my subscriber benefits: https://my.visualstudio.com/subscriptions
Microsoft ended my support case saying "Your tenant is viral, you need to do an admin takeover of your domain". The problem is, the domain in question is obviously my employers domain as my visualstudio account has been provided by them. Obviously they are not going to let me do an admin takeover of their domain so I can get administrative rights over their domain in azure, which btw. also requires you to modify DNS settings for that said domain to prove ownership. It just seems highly unusual why I have to go trough all of this trouble, when my colleagues account is working just fine.
Anyone got any hints/tips to what I can do to get this working?
Thanks.