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Account suspended during trial period

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Hi all,

I'm 2 weeks in to evaluating Azure for a client of mine. There's still over $150 left of my $200 credit. I'm using a brand new live.com login for the evaluation. I haven't set up much of substance on the account. There is no custom software running.

This morning, 9/21/2016, 7:30 AM PDT, when trying to log in to the portal, I received the message "Your account has been temporarily suspended". It suggested that I violated the service agreement. It offered to send me a code on my phone to unlock the account. When I followed through with that, it responded "Service unavailable. Please try again later."

I haven't paid for support since I'm still just evaluating.

Does anyone have any suggestions on how to proceed?


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