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CNAME record exists but Azure doesn't recognize it

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Hi all!

My website is hosted on Microsoft Azure and can be accessed via mydomain.azurewebsites.net. I have various domain names hosted with 123-reg, GoDaddy and OnlyDomains. My emails are on Microsoft 365 and are working ok for all my domains.

I would like the various domains to all forward to mydomain.azurewebsites.net with masking, so that the URL that appears in the address bar is the custom domain and not the Azure one.

I have successfully done this for the domains with "www." in them but it won't work without the "www." I sign in to manage.windowsazure.com and go to "Configure" and then "Manage Custom Domains". There I have a list of all the domains that are correctly forwarding. But when I try add one without "www." I get the following error message:

A CNAME record pointing from mydomain.co.uk to mydomain.azurewebsites.net was not found. Alternative record awverify.mydomain.co.uk to awverify.mydomain.azurewebsites.net was not found either.

I checked that the CNAME record exists (it does) and even waited a couple of days in case it was taking time to propagate, but no luck.

Can anybody help please?

Many thanks in advance of your help


Benjamin


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