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Pinned Items in Starboard Disappear

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We are noticing that customizations to the Starboard do not persist. The behavior is inconsistent but after enough time items will start to disappear. In some cases gaps are left in the tile the item was pinned to. In some cases the raindrop appears in the tile that had the pinned item. Is this a known issue? Estimates of resolution would be appreciated if that's the case. 

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